StartACareerToday - Amazon Customer Care Manager

#Amazon Customer Care Manager

Customer Service Managers set the vision, direction, and culture of their teams by managing individual and team performance expectations and goals, providing individual coaching feedback sessions and weekly one-on-ones that focus on improving customer satisfaction, monitoring real time service levels and schedule adherence, and serving as leaders and point of contact for escalated contact resolution of a supervisory nature.
Amazon is an Equal Opportunity-Affirmative Action Employer – Minority/Female/Disability/Vet
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